The fire brigade or department, Feuerwehr, runs a 24/7 emergency response service for Neuss on 112. Besides domestic properties, they are responsible for any crisis in the vast harbour and various business districts. Sixteen vehicles are located in many areas of the city.

Callers to 112 are asked their name then six Ws: Who, wer; what, was; where, wo; when, wann; how, wie; why, warum. English will normally be spoken and will request you wait to clarify.