The emergency number 110 for the police is staffed 24/7. The police department is a state run organisation whereby responsibility for Neuss lies with the county authority. The police hold responsibilities ranging from investigating offences to traffic control and crime prevention.

Callers to 110 are asked their name then six Ws: Who, wer; what, was; where, wo; when, wann; how, wie; why, warum. English will normally be spoken and will request you wait to clarify.