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Unfortunately, almost everyone loses something sometime. Yet recovering lost property or taking of urgent protective measures are not quite so easy. Usually the police deliver any lost and found items in their possession to the lost property office, Fundbüro, in the citizen’s office, Bürgerbüro, within a few days. And there they sit patiently for six months or until they are claimed. For organisational reasons, the office often needs a few days before they can confirm a lost item is there.

The national 24/7 hotline 116 116 for lost cash and credit cards in Germany leads to a central service which helps block any lost or stolen debit or credit cards. It can also apply to other sensitive items like mobiles, smart phones or employee cards. The call is free of charge within Germany.

Any items that are found can be handed over to the citizen’s office or a local police station, Polizeirevier. If after six months the true owner cannot be identified then ownership of the found item is normally transferred to the finder and notice delivered in writing. Some items left in trams or buses such as bicycles and umbrellas are auctioned at regular intervals.

On a lighter note and apologies if you are reading this while searching: Your writer once read the words on a gift card in a store in the centre of nearby Düsseldorf. They read: I keep trying to lose weight… but it keeps finding me again! God luck.

By Vincent Green, Feb 11 2020

Bürger- und Ordnungsamt Neuss

Markt 2
41460 Neuss

+49 2132 903 232


Discussions are ongoing to create a pathway that loops around Neuss following the footprint of the medieval walls. Meanwhile, enjoy the walkways along the canal, spaces near the Rhine and tracking down many ancient buildings in the city.


Germans, on the whole, love and respect pets and are friendly towards dogs. Dogs are permitted on public transport and inside restaurants but keeping a pet on a leash is a must. Dog ownership is highly regulated and taxed through a compulsory licence fee.




Some events pop up only briefly.
Many activities are small or unique.
Such occurrences are published in this
source of surprise and discovery.

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A good few statutory holidays
offer most residents in Neuss
quality time throughout the year.
Of religious or political nature,
some regional, others nationwide.

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